Shipping and return policies for The Observatory
- Shipping Info
-
Postage by Air Parcel or Local Surface Mail, with Singapore Post.
Orders will be shipped within 10 days of purchase, unless we are out on tour.
Average delivery times:
Singapore - 3 to 7 days
Asia-Pacific - 10 to 21 days
World - 21 to 30 days
NOTES:
1 - We've done our best to further lower postage charges as much as we can.
2 - In some cases, featured items may include free local delivery for a limited period (within Singapore only).
3 - Not all items feature free postage.
4 - For orders of 2 or more items, additional postage charges will apply.
5 - If you have a query about postage charges or practices, email us.
6 - If you fail to receive your order after reasonable time has elapsed, contact us immediately.
OUR EMAIL CONTACT:
info@theobservatory.com.sg
- Return Policy
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No returns permitted unless goods received are defective upon arrival. If so, contact us immediately at catacombs@theobservatory.com.sg