Shipping and return policies for The Observatory

Shipping Info
Postage by Air Parcel or Local Surface Mail, with Singapore Post.
Orders will be shipped within 10 days of purchase, unless we are out on tour.

Average delivery times:
Singapore - 3 to 7 days
Asia-Pacific - 10 to 21 days
World - 21 to 30 days

NOTES:
1 - We've done our best to further lower postage charges as much as we can.
2 - In some cases, featured items may include free local delivery for a limited period (within Singapore only).
3 - Not all items feature free postage.
4 - For orders of 2 or more items, additional postage charges will apply.
5 - If you have a query about postage charges or practices, email us.
6 - If you fail to receive your order after reasonable time has elapsed, contact us immediately.

OUR EMAIL CONTACT:
catacombs@theobservatory.com.sg
Return Policy
No returns permitted unless goods received are defective upon arrival. If so, contact us immediately at catacombs@theobservatory.com.sg